Cancellation & Refund Policy

Cancellation & Refund Policy

Due to the nature of our business, we have a strict cancellation policy. Please ensure you read & understand our cancellation policy.

All new clients should arrive 10 minutes prior to scheduled appointment time in order to complete consultation paperwork.

We require 48 hours notice to reschedule or cancel your appointment, failure to provide 48 hours notice or failure to attend your appointment reserves us the right to forfeit a pre-paid treatment or redeem 25% of the full-price of the treatment, the value which must be paid before any further service or product is provided.

Little Room Of Beauty does not provide a refund on services or products for change of mind. Treatments and services are non-transferable to other treatments and individuals.

Deposits for injectable services are refundable in the circumstance you do not continue with treatment. Pre-paid treatment programs will expire automatically in line with our treatment program policy and extensions will not be granted.

Under Australian consumer law refunds or exchanges may be granted where there is major fault/problem.

Online Store Dispatch & Deliveries Policy

Products purchased through our online store will be shipped via Australia Post.

Products can only be shipped to a Residential or Business address within Australia.

We will not ship to any P.O. Box address.

Shipping usually takes between 5-7 business days however can take up to 14 days in some cases.

Where a product is not available, and a back-order is required, we will contact you as soon as possible to advise you.

We charge a shipping fee associated with the purchase, in order to allocate our own tracking number for the shipment. Therefore, we are exempt from any liabilities associated with lost items, items not arriving or damaged packaging during the shipment process.

Orders of over $500 AUD will have free shipping.

As with all purchases with Little Room Of Beauty, a strict no refund policy applies. Please refer to our cancelation & refund policy for more information.

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